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How To Reconnect Shark Robot To Wifi

How To Reconnect Shark Robot To Wifi

Having a Shark robot vacuum at home can significantly ease the burden of keeping your floors clean. However, sometimes, issues such as a loss of WiFi connectivity can occur, which means your smart assistant won’t perform as expected. From personal experience, I’ve encountered this issue and, through trial and error, have found ways to successfully reconnect my Shark robot to WiFi. Let’s dive into various scenarios and methods you can try to restore your robotic helper’s connectivity.


Common Scenarios:

Initial Setup Confusion 🤔

  • In my first attempt at connecting my Shark robot vacuum to WiFi, I encountered some confusion during the initial setup process. The instructions were not as clear as I had hoped, and I inadvertently skipped a few key steps.
  • I discovered that the SharkClean app is essential for a successful first-time connection. It guides you through the process and provides helpful prompts.
  • At times, the vacuum may not appear on the app, or the connection process fails, prompting the need to troubleshoot.

Connection Drop After Power Outage ⚡

  • Another common problem arises when there’s an unexpected power outage. After the power returns, many devices automatically reconnect to WiFi, but my Shark robot vacuum did not.
  • I found that the Shark robot occasionally struggles to automatically reconnect to the WiFi network, resulting in the need for manual reconnection.

Router or Network Changes 🔄

  • Changing my WiFi router or making changes to the network settings, like updating the password or network name (SSID), caused the Shark robot to lose its WiFi connection.
  • After making any network adjustments, I needed to update the WiFi settings on my Shark robot to ensure it could reconnect successfully.

Step-by-Step Guide. How To Reconnect Shark Robot To Wifi:

Method 1: Using the SharkClean App 📱

  • Open the ‘SharkClean’ app on your smartphone. If you haven’t downloaded it yet, you can find it on both the App Store for iOS devices and the Google Play Store for Android.
  • Navigate to the ‘Settings’ menu within the app and select ‘Set Up a New Shark’.
  • Follow the on-screen instructions to reset the Shark robot’s WiFi connection. This can involve pressing and holding specific buttons on the vacuum until you hear a beep or see a light indicator.

Note: It’s essential to ensure your smartphone is connected to the same WiFi network you’re trying to connect the Shark robot to.

Conclusion: Reconnecting through the app is straightforward and is often the quickest way to resolve WiFi connectivity issues.

Method 2: Resetting the Shark Robot 🔄

  • Locate the ‘Dock’ and ‘Spot’ buttons on your Shark robot vacuum.
  • Press and hold both buttons simultaneously for about 10 seconds until the light ring around the Shark robot blinks.
  • After the reset, open the ‘SharkClean’ app and attempt to reconnect the Shark robot to your WiFi network, as described in Method 1.

Note: A factory reset will erase all previous settings, so you’ll need to set up your preferences and schedules again.

Conclusion: This method is particularly useful if the Shark robot is not responding to the app or if there’s a persistent connection issue that doesn’t resolve with regular troubleshooting.

Method 3: Checking Your WiFi Network 🔍

  • Ensure that your WiFi network is operational. You can check this by connecting another device to your WiFi to verify connectivity.
  • Try placing your Shark robot closer to the WiFi router to see if distance or interference is affecting its connection.
  • If you’ve recently changed your WiFi password or SSID, update the WiFi settings in the ‘SharkClean’ app accordingly.

Note: Shark robots typically support only 2.4GHz WiFi networks. If you have a dual-band router, ensure you’re attempting to connect to the 2.4GHz band.

Conclusion: WiFi connectivity issues can sometimes be rectified by simply ensuring your network is fully functional and that the robot is within range.

Method 4: Rebooting the Robot and Router ✨

  • Power off your Shark robot by pressing the ‘Power’ button and then switch it back on after a minute.
  • Unplug your WiFi router from the power source, wait for about 30 seconds, and then plug it back in.
  • Once your router has rebooted and all devices are back online, use the ‘SharkClean’ app to reconnect the Shark robot to WiFi.

Note: Power cycling both the Shark robot and the router can resolve minor connectivity glitches that a simple reconnection attempt might not fix.

Conclusion: This is an often overlooked but effective method for resolving connectivity issues with many smart home devices.

Method 5: Updating Router Firmware 🔧

  • Access your router’s configuration page, usually through a web browser, and check for any available firmware updates.
  • Apply the firmware update according to your router manufacturer’s instructions.
  • After updating your router, attempt to reconnect your Shark robot to WiFi as previously outlined in the ‘SharkClean’ app.

Note: Outdated router firmware can sometimes cause compatibility issues with devices like your Shark robot vacuum.

Conclusion: Keeping your router up to date helps maintain optimal performance and connectivity for all your devices.


Precautions and Tips:

Smart Home Integration Tips 🏡

  • Integrate your Shark robot vacuum with your smart home system, such as Amazon Alexa or Google Assistant, for voice control capabilities.
  • Ensure that when you reconnect your Shark robot to the WiFi network, you also refresh the connection within any linked smart home app or system.
  • Use routines and scenes in your smart home system to automate your Shark robot’s cleaning schedule based on other triggers, like when everyone leaves the home.

Router Placement Considerations 📍

  • Place your WiFi router in a central location in your home to minimize signal interference and maximize coverage.
  • Keep the router away from large metal objects and appliances that can cause signal disruption.
  • Consider using WiFi extenders or a mesh network system to enhance connectivity if your Shark robot has problems staying connected due to range issues.

Troubleshooting Connectivity

When dealing with WiFi connectivity issues with Shark robot vacuums, it’s important to understand some of the underlying causes. Interference from other wireless devices, such as baby monitors, cordless phones, or even microwave ovens operating on the same frequency, can disrupt the connection.

In my experience, I’ve always ensured to keep my Shark robot vacuum’s firmware up to date. You can usually update the firmware via the ‘SharkClean’ app, which can fix bugs and improve the device’s functionality, including its ability to connect to WiFi.

Another tip is to assign a static IP address to your Shark robot within your router’s settings. This can prevent IP address conflicts that might cause the robot to disconnect from your WiFi network. Remember that this process differs among router models, so you might need to consult your router’s manual or the Shark’s support page for guidance.

Lastly, adopting the best security practices for your WiFi network, such as using WPA2 encryption, not only makes your network more secure but also ensures better compatibility with IoT devices, like Shark robot vacuums. Nonetheless, if WiFi issues persist, checking with Shark customer support can provide additional assistance.


Reconnecting your Shark robot vacuum to WiFi can be as simple as following the methods outlined, such as using the ‘SharkClean’ app, resetting the robot, checking your network, rebooting devices, and updating router firmware. Additionally, integrating smart home systems and optimizing router placement can enhance your Shark robot’s performance. Should you continue to face connectivity challenges, do not hesitate to reach out to Shark’s customer support for further help. Automation can bring great comfort to daily life, and ensuring your Shark robot is connected properly is a key step to achieving that convenience.


To initiate Wi-Fi pairing mode, press and hold the ‘Dock’ and ‘Max’ buttons on your Shark robot until the lights begin to blink.

First, ensure your Shark robot is charged and near the Wi-Fi router. Open the SharkClean app to access the network setup process.

No, if you change your network settings, you must manually reconnect the Shark robot using the SharkClean app.

Yes, reset your Shark robot by pressing the power button for 10 seconds, then re-initiate the Wi-Fi pairing mode.

It's advisable to update the SharkClean app to the latest version to ensure smooth connectivity and access to new features.

You'll need your Wi-Fi network name (SSID) and password to reconnect your Shark robot through the SharkClean app.

Shark robot vacuums typically connect to 2.4GHz networks, as they do not support the 5GHz frequency band.

If an error occurs, reboot your Wi-Fi router, ensure your phone is on the same network, and try reconnecting through the app again.

No, you must use the SharkClean app to reconnect your robot vacuum to your Wi-Fi network.

For further assistance, visit the SharkClean customer support or refer to the user manual.